Privacy Policy for Astramy
Last Updated: September 1, 2026
This Privacy Policy explains how Astramy ("Astramy", "we", "us", or "our") collects, uses, stores, protects, and shares information when you use the Astramy mobile application and related services (collectively, the "Service").
Astramy is operated by:
Ol&Yu
Contact us by email for address details.
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Privacy contact: support@reply4.com
By using Astramy, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect and process only information that is necessary to provide, maintain, secure, and improve Astramy and its features.
Depending on how you use the application and which permissions you grant, Astramy may collect the following categories of information.
1.1 Location Information
Astramy may collect your device's location, including precise geographic location information, when you grant the relevant device permissions.
Location information may include:
- GPS coordinates;
- latitude and longitude;
- location timestamps;
- movement or route points;
- route distance;
- route duration;
- speed and other movement-related measurements derived from location data;
- location information associated with recorded routes.
Location information is used to provide Astramy's core functionality, including:
- recording and displaying your routes;
- tracking your movement while a route is active;
- calculating route distance and duration;
- providing route-related statistics;
- synchronizing your routes between supported devices;
- maintaining your route history;
- generating features and achievements based on your activity;
- providing other location-dependent functionality that you explicitly activate.
Background Location
If you enable a feature that requires continuous route tracking, Astramy may access location while the application is running in the background, including when the application is minimized, the screen is locked, or the application is not actively displayed.
Background location is used to allow route recording to continue when you are not actively viewing Astramy.
Astramy does not use background location for advertising.
Astramy does not sell your location information.
You can control location permissions through your device settings. Restricting location access may prevent route recording and other location-dependent features from functioning correctly.
2. Physical Activity and Motion Information
Where supported by your device and operating system, Astramy may use motion or activity-recognition information to determine whether the device is moving or stationary.
This information may be obtained through operating-system activity recognition capabilities and may include information such as:
- walking;
- running;
- cycling;
- vehicle-related movement;
- stationary/idle state;
- other movement classifications provided by the operating system.
Astramy uses this information to:
- improve route tracking;
- determine whether a user is actively moving;
- help optimize route recording;
- reduce unnecessary background processing;
- improve battery efficiency;
- determine when movement-related functionality should operate.
Astramy does not use activity-recognition information for advertising.
3. Account and Profile Information
If you create an Astramy account, we may collect information associated with your account, which may include:
- email address;
- account identifier;
- display name or username;
- profile information that you choose to provide;
- account creation and authentication information;
- application settings and preferences;
- subscription status;
- information necessary to synchronize your account data.
You are not required to provide information that is not necessary for the relevant feature.
4. Routes and User-Generated Data
When you use Astramy to record routes, we may process and store information generated by your use of the application, including:
- route coordinates;
- route start and end times;
- route duration;
- route distance;
- movement statistics;
- route metadata;
- route history;
- route-related achievements;
- statistics calculated from your routes;
- preferences associated with your routes;
- synchronization information.
This information is used to provide the route-recording and tracking functionality of Astramy, synchronize your data when synchronization is enabled, maintain your history, and provide statistics and achievements.
Your route data is not sold to third parties.
Astramy does not use your route data for targeted advertising.
5. Profile, Achievements, and Application Data
Astramy may store information associated with your profile and use of the application, including:
- profile information;
- achievements;
- progress toward achievements;
- statistics;
- application preferences;
- synchronization settings;
- feature settings;
- other information generated through your use of Astramy.
This information is used to provide personalization, synchronization, achievements, statistics, and other application functionality.
6. Synchronization
Astramy may provide synchronization functionality that allows your account data, routes, profile information, achievements, and related application data to be synchronized with our servers.
Synchronization may include transmission of the relevant information from your device to Astramy's backend infrastructure and transmission of previously stored information back to your device.
You may be able to control synchronization through the settings available in Astramy.
Disabling synchronization may prevent data from being available across devices or may limit certain cloud-based functionality.
7. Device and Technical Information
When you use Astramy, certain technical information may be automatically processed as part of operating, securing, and troubleshooting the Service.
Depending on your device, operating system, and configuration, this may include:
- device type and model;
- operating system and version;
- application version;
- language and regional settings;
- device configuration;
- network-related technical information;
- IP address;
- unique identifiers required for application functionality or security;
- timestamps;
- diagnostic information;
- crash information;
- error information;
- performance information.
This information may be used to:
- operate the application;
- maintain security;
- prevent abuse;
- diagnose technical problems;
- investigate crashes and errors;
- improve application stability;
- monitor service availability;
- maintain compatibility with supported devices.
We do not use persistent device identifiers for purposes prohibited by applicable Google Play policies.
8. Crash Reports and Diagnostics
Astramy may use third-party crash-reporting and diagnostic services to identify application crashes, errors, and technical problems.
Diagnostic information may include:
- application version;
- operating system version;
- device model;
- crash stack traces;
- error information;
- timestamps;
- performance information;
- technical identifiers;
- information necessary to reproduce and diagnose an issue.
Crash and diagnostic information is used for:
- detecting crashes;
- diagnosing bugs;
- improving application stability;
- improving performance;
- maintaining compatibility;
- preventing recurring technical problems.
Crash reporting does not give us access to private content on your device that Astramy does not otherwise have permission to access.
9. Subscriptions and Payments
Astramy may offer paid subscriptions or other paid features.
Payments for Astramy subscriptions are processed through the applicable app store and/or subscription infrastructure.
Astramy uses RevenueCat to manage subscription status and entitlement information.
RevenueCat may process information necessary to manage subscriptions and determine whether your account has access to paid features. Depending on the platform and configuration, this may include information such as:
- an application user identifier;
- subscription or entitlement status;
- product identifier;
- purchase information;
- transaction-related information;
- subscription start and expiration information;
- renewal or cancellation status;
- platform information.
Astramy does not receive or store your full credit card number, bank account credentials, or other complete payment credentials through RevenueCat.
Payment processing is performed by the relevant app store/payment provider.
RevenueCat may process subscription-related information as necessary to provide its services.
10. How We Use Information
We may use collected information for the following purposes:
Providing the Service
To provide Astramy's core functionality, including:
- route recording;
- GPS tracking;
- background route tracking when enabled;
- route history;
- route statistics;
- profile functionality;
- achievements;
- synchronization;
- subscription-based features;
- account functionality.
Maintaining and Improving Astramy
To:
- diagnose errors;
- fix bugs;
- analyze crashes;
- improve performance;
- improve reliability;
- develop new features;
- maintain compatibility;
- optimize battery and resource usage.
Security and Abuse Prevention
To:
- protect accounts;
- detect unauthorized activity;
- prevent fraud and abuse;
- protect our infrastructure;
- maintain application and service security.
Subscription Management
To:
- determine subscription status;
- provide paid features;
- validate entitlements;
- process subscription events;
- restore purchases where supported.
Legal Compliance
To:
- comply with applicable laws;
- respond to lawful requests;
- enforce our legal rights;
- protect users, Astramy, and third parties.
11. How We Share Information
We do not sell your personal information or route/location information.
We may share or transmit information only when necessary for providing Astramy, operating our infrastructure, protecting the Service, processing subscriptions, or complying with legal obligations.
Depending on the services and features you use, information may be processed by the following categories of service providers:
Infrastructure and Hosting Providers
Astramy may use third-party infrastructure and hosting providers to operate its backend services, databases, APIs, and related infrastructure.
These providers may process information on our behalf as necessary to provide the infrastructure.
Subscription Management Providers
Astramy uses RevenueCat to manage subscription status and entitlements.
RevenueCat may process subscription-related information necessary to provide its services.
Application Diagnostics Providers
Astramy may use crash-reporting and diagnostics providers to process technical and crash information necessary to maintain application stability.
App Stores
When you download Astramy or make an in-app purchase, the applicable app store, such as Google Play or the Apple App Store, may process information according to its own privacy policy and terms.
Legal and Security Purposes
We may disclose information when reasonably necessary to:
- comply with applicable law;
- comply with a valid legal process;
- respond to lawful governmental requests;
- protect the rights or safety of users;
- investigate fraud or abuse;
- protect Astramy's infrastructure;
- enforce applicable agreements.
We do not provide location or route data to advertisers for targeted advertising.
12. Data Processing by Third-Party Services
Third-party service providers used by Astramy may process information according to their own privacy policies and contractual obligations.
These providers are selected based on their ability to provide appropriate services and security measures.
Third-party services may process information in countries other than the country where you live.
The categories of third-party services used by Astramy may include:
- cloud infrastructure and hosting;
- databases;
- subscription management;
- application diagnostics and crash reporting;
- authentication services, where applicable;
- security and operational services.
Astramy does not authorize third-party service providers to use your personal information for purposes unrelated to providing the contracted service, except where otherwise required or permitted by law.
13. International Data Transfers
Astramy may operate infrastructure and use service providers located in different countries.
As a result, your information may be transferred to, stored in, or processed in a country other than your country of residence.
Where required by applicable law, we use appropriate safeguards for international transfers of personal information.
For users located in the European Economic Area, the United Kingdom, or Switzerland, applicable data-transfer mechanisms may include an adequacy decision, Standard Contractual Clauses, or another legally recognized transfer mechanism, depending on the circumstances.
14. Data Security
We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction.
Depending on the type of information and service involved, security measures may include:
- encryption of data during transmission;
- access controls;
- authentication controls;
- restricted backend access;
- server-side authorization;
- secure credential management;
- logging and monitoring;
- backup and recovery procedures;
- security updates;
- measures designed to prevent unauthorized access.
No method of electronic transmission or storage is completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.
15. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Service, maintain account functionality, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.
The retention period depends on the type of information.
Account Information
Account information is generally retained while your account remains active.
Route and Location Data
Route and location data associated with your account may be retained while your account remains active so that Astramy can provide route history, synchronization, statistics, achievements, and related functionality.
Technical and Diagnostic Data
Crash reports, diagnostic information, and technical logs may be retained for a limited period appropriate to troubleshooting, security, and service reliability.
Subscription Information
Subscription and entitlement information may be retained as necessary to provide subscription functionality, maintain transaction records, resolve disputes, and comply with legal and accounting obligations.
Where information is no longer required, we will delete it, anonymize it, or otherwise dispose of it in accordance with applicable law and our operational requirements.
16. Account and Data Deletion
If Astramy provides account creation, you may request deletion of your account and associated personal data.
Account deletion can be initiated:
1. from within Astramy using the account deletion functionality; and/or
2. through the external account deletion mechanism available at:
Use the account deletion option in the Astramy app settings, or contact us by email.
When an account deletion request is received, we will delete or anonymize personal information associated with the account, subject to information that we are legally required or otherwise permitted to retain.
This may include information required for:
- legal compliance;
- fraud prevention;
- security;
- accounting;
- dispute resolution;
- enforcement of legal rights.
Where information must be retained for one of these purposes, it will be retained only for the period required for that purpose and will not be used for unrelated purposes.
Deleting your account may permanently delete your routes, achievements, profile information, synchronization data, and other account-associated data.
Account deletion does not necessarily cancel an active subscription.
If you purchased an Astramy subscription through Google Play or another app store, you must manage or cancel the subscription through the applicable store's subscription-management functionality.
17. User Control Over Permissions
Astramy requests device permissions only when they are needed for particular features.
Depending on your device and the features you use, permissions may include:
- precise location;
- approximate location;
- background location;
- physical activity/activity recognition;
- notifications;
- other permissions required by specific features.
You can manage permissions through your device's operating-system settings.
If you deny or revoke a permission, certain Astramy features may not function.
For example, disabling location access can prevent Astramy from recording routes.
18. Background Location Permission
Astramy may request background location access when required for continuous route tracking.
Background location is a core component of route recording when users choose to continue recording a route while Astramy is not visible on the screen.
Background location may be used when:
- the user has started a route;
- the user has enabled the relevant route-tracking functionality;
- the application is minimized;
- the device screen is locked;
- the application is not actively displayed.
Background location is not collected for advertising purposes.
Before requesting background location permission, Astramy provides an in-app disclosure explaining the location access, its purpose, and the relevant functionality.
19. Children
Astramy is not directed specifically at children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to Astramy in violation of applicable requirements, please contact us at:
support@reply4.com
We will take appropriate steps to investigate and, where required, delete the information.
20. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information.
These may include the right to:
- access your personal information;
- request correction of inaccurate information;
- request deletion of your information;
- request restriction of processing;
- object to certain processing;
- request portability of certain information;
- withdraw consent where processing is based on consent;
- lodge a complaint with a competent data protection authority.
These rights are subject to applicable legal limitations.
To exercise a privacy right, contact:
support@reply4.com
We may need to verify your identity before processing certain requests.
21. European Economic Area, United Kingdom, and Switzerland
If you are located in the European Economic Area, the United Kingdom, or Switzerland, applicable data protection laws may provide you with additional rights.
Depending on the circumstances, the legal basis for processing may include:
- performance of a contract with you;
- your consent;
- compliance with a legal obligation;
- our legitimate interests, where those interests are not overridden by your rights and applicable law permits such processing.
For example, processing location information may be necessary to provide route tracking that you explicitly activate.
Where we rely on consent, you may withdraw consent at any time through the relevant application or device settings, without affecting the lawfulness of processing performed before withdrawal.
You may also have the right to lodge a complaint with your local data protection authority.
22. California and Other U.S. Privacy Rights
Depending on your state of residence and applicable law, you may have additional privacy rights.
These rights may include:
- the right to know what categories of personal information are collected;
- the right to request access to personal information;
- the right to request deletion;
- the right to request correction;
- the right to opt out of certain forms of data processing where applicable;
- the right to non-discrimination for exercising applicable privacy rights.
Astramy does not sell personal information.
Astramy does not sell your location or route information.
If applicable law provides additional rights, you may exercise them by contacting us using the information provided in this Privacy Policy.
23. No Sale of Location or Route Data
Astramy does not sell your personal information.
In particular, Astramy does not sell:
- GPS coordinates;
- precise location;
- route history;
- route data;
- movement history;
- profile information;
- achievements;
- subscription information.
Astramy does not use precise location or background location to provide targeted advertising.
24. Advertising
Astramy does not use your precise location, route history, or background location data for targeted advertising.
If Astramy introduces advertising or an advertising-related service in the future, this Privacy Policy will be updated before or when such functionality is introduced, and the relevant data practices will be disclosed as required by applicable law and platform policies.
25. Cookies and Similar Technologies
The Astramy mobile application does not use traditional browser cookies in the same manner as a conventional website.
However, third-party services and web-based components used by Astramy may use technical identifiers, SDK identifiers, local storage, or similar technologies where necessary to provide their services.
Such technologies may be used for:
- authentication;
- security;
- subscription management;
- diagnostics;
- application functionality;
- service reliability.
26. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
- Astramy;
- our data practices;
- third-party services;
- applicable law;
- security practices;
- Google Play or other platform requirements.
When we make material changes, we will update the "Last Updated" date at the top of this Privacy Policy and, where appropriate, provide additional notice through the application or another appropriate method.
27. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, contact us at:
Ol&Yu
Privacy Contact:
support@reply4.com
Address:
Contact us by email for address details.
28. Governing Privacy Policy
This Privacy Policy is the governing privacy policy for the Astramy application.
If Astramy is distributed through Google Play, the Apple App Store, or another platform, this Privacy Policy applies to the Astramy application regardless of the platform through which it was downloaded.
The current version of this Privacy Policy is available at:
https://reply4.com/astramy-Privacy-Policy
Astramy
Ol&Yu
support@reply4.com
Last Updated: September 1, 2026